Privacy Policy

Last updated: January 15, 2025

Secure

Transparent

Protected

Compliant

Introduction

At FarahDeem, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital payment platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you register on the platform, express an interest in obtaining information about us or our products and services, or otherwise contact us. This includes:

  • Name, email address, and phone number
  • Payment information and transaction history
  • Government-issued identification for verification purposes
  • Bank account details for fund transfers

Automatically Collected Information

We automatically collect certain information when you visit, use, or navigate our platform. This includes:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages viewed, time spent, features used)
  • Location data (with your permission)

How We Use Your Information

We use the information we collect or receive to:

  • Facilitate account creation and authentication
  • Process your transactions and send you related information
  • Send you marketing and promotional communications (with your consent)
  • Respond to your inquiries and provide customer support
  • Prevent fraudulent transactions and monitor against theft
  • Comply with legal obligations and enforce our terms
  • Improve and optimize our platform and services

How We Share Your Information

We may share your information in the following situations:

  • With Service Providers: We share information with third-party vendors who perform services on our behalf
  • For Business Transfers: We may share information in connection with a merger, sale, or acquisition
  • With Your Consent: We may disclose your information for any other purpose with your consent
  • Legal Requirements: We may disclose information when required by law or to protect our rights

Data Security

We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or misuse.

Your Privacy Rights

You have the right to:

  • Access, update, or delete your personal information
  • Opt-out of marketing communications
  • Request a copy of your data
  • Restrict or object to certain processing of your data
  • Lodge a complaint with a data protection authority

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.